ABOUT UNTANGLED
Untangled is driven by a simple goal: make the modern workplace more agile and less complex.
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With over 30 years experience in the Australian technology and communication market, Untangled is removing the tangle from the old world of big, expensive telecommunications systems. Untangled is for easy-to-use, instantly scalable, fully integrated cloud-based phone solutions that are customised for your business.
Untangled - Australia's #1 reseller of Dialpad
Dialpad is the new age of business communications systems. Fully cloud-based, easy to use, able to integrate seamlessly with your existing business software, and with leading analytics to make working from anywhere work better.
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Dialpad’s Artificial intelligence (Ai) automatically handles the housekeeping and record keeping, bringing you and your customers into a world of smarter conversations.
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Instantly deployable, built for modern platforms and devices, and with no physical hardware to install, Dialpad lets you focus on doing better business, whether you’re working from the office or the living room.
UNLOCKING SIMPLICITY
Revolutionising Telecommunications with Untangled
At Untangled, we're dedicated to reshaping the world of telecommunications. With years of industry insight, we've witnessed businesses investing significant sums in equipment and systems that fall short of their needs. Our mission is to untangle complexity and usher in a new era of efficiency.
Untangled provides cloud-based phone solutions for businesses big and small, with no on-premise hardware to install.
1. REDUCE DATA ENTRY
REDUCE data entry by connecting your Voice with your CRM and other key systems.
2. FLEXIBILITY
Remain FLEXIBLE as your business needs change, from a small remote team today to large enterprise call centre tomorrow.
3. BETTER OUTCOMES
Improve visibility and drive BETTER BUSINESS OUTCOMES, conversions and lead tracking.
4. INCREASE PRODUCTIVITY
Increase PRODUCTIVITY and significantly reduce costs compared to traditional on premise equipment.
ECHOES FROM THE FRONTLINES
UNRAVELLING SUCCESS: YOUR JOURNEY TO TRIUMPH BEGINS HERE
These are just a few stars in our constellation of success stories. With each client, we embark on a unique journey, tackling challenges and turning them into triumphs.
Ian Smith, IT Manager
“Within 30 minutes of speaking with Untangled we had our first operator up and running when our Avaya shut down due to a hardware failure. We chose Dialpad because of the easy set-up and the integrations with O365 and Hubspot, 2 other tools we use on a daily basis. We can grow painlessly using the Dialpad platform and now have a reliable system that allows us to be a virtual company”