COVID-19 DISRUPTING YOUR BUSINESS? UNTANGLED CAN HELP.
COVID-19 DISRUPTING YOUR BUSINESS? UNTANGLED CAN HELP.
Today your workplace is the office. Tomorrow it’s your living room. Dialpad makes the switch effortless with scalable, flexible, feature-packed cloud-based phone system for businesses big and small, wherever you need to be.
Backed by Australian-based support, Dialpad is simple to set up so you can do better business, faster than ever.
Free 14-day TrialSpeak with us
Connect everyone, from anywhere. Dialpad is the only business phone system that natively integrates with G Suite, connects with Office 365, Salesforce, and more.
Dialpad accelerates your sales process and customer experience. And the stats speak for themselves.
The Anywhere Worker IT Stack. Dialpad Talk connects your teams with your clients like never before. Easily integrate with G Suite and Office 365, streamlining with single sign-ons, directory and contact syncing, and consolidated HD voice, video, messaging and meetings from any device.
Unlimited outbound calling and messaging
Real-time Voice Intelligence call transcriptions
Cloud-based with no hardware
Integrates with with G Suite, Office 365, Hubspot, Sales force and much more
The Inbound Call Centre Solution with Boundless Customer Service. Dialpad Support gives you an inbound customer call centre to deliver personalised support at scale. Real-time coaching that helps your teams with answers on demand, and native integration into ticketing systems to streamline the customer experience.
Smart call routing to match call with agent availability and skills
Switch from desktop, deskphone, and mobile without disruption
Real-time queue metrics, dashboards, and keyword analytics
Post-call summaries for even better agent coaching
The Supercharged Sales Solution. Dialpad Sell integrates with the leading CRM tools, as well as G Suite and Office 365. You’ll also enjoy single sign-ons, syncing with your lists and other data, and a wide range of HD voice, video, messaging and meetings from any device.
Automate data entry with native integrations to your CRM
Real-time sales coaching with customer sentiment, and keyword phrase recommendations
Built in Voice Intelligence call transcriptions and battle cards
Post call reports & contact dashboards
The perfect cloud-based phone system for every business, large or small.
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For any business that handles inbound customer service and support calls.
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Includes tools for businesses that want to improve their outbound sales team.
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“We had been using a solution from one of the major Australian telcos which worked – but it honestly never felt that it was cutting edge or that it was helping the business progress. The way Untangled have helped us link the conversations our customer service team were having, to the other tools the rest of the business use, has been truly amazing.We never used reports in that part of the business but now it forms a major part of how we coach and develop our whole team.”
“Untangled have been great to work with in helping us implement both Dialpad and Hubspot which has allowed our team to work remotely with far fewer hassles than I thought would have been possible. The visibility, easy access and flexability both systems give me as a business owner has allowed Selfmade to adapt to what would have been pretty debilitating circumstances not all that long ago.”
“Coming from an environment where we had already implemented a hosted phone system that was sitting in a data centre, I really wasn’t expecting Dialpad to have the impact on the business that it has had. The control and ability it gives our business to make changes without the need to constantly involve technicians has significantly increased the user experience and lowered our telecommunications cost. Win -Win.”
“Untangled really helped us simplify and streamline our communications when our working conditions kept changing because of COVID. We were using mobiles to try and operate but finding that there was some really big problems with trying to keep track of calls coming in and more importantly, who was being called back. Since working with Untangled and implementing Dialpad, we are not missing any calls that come into our business now and we have total visibility across all our personal trainers and their interactions with our BFT members, which is a much better experience for both customers and our staff”
“Within 30 minutes of speaking with Untangled we had our first operator up and running when our Avaya shut down due to a hardware failure. We chose Dialpad because of the easy set-up and the integrations with O365 and Hubspot, 2 other tools we use on a daily basis. We can grow painlessly using the Dialpad platform and now have a reliable system that allows us to be a virtual company”
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