With call routing, local number availability, and automated note-taking with every call, Dialpad’s phone solution offers financial services a professional platform to connect both customers and colleagues across offices, lines, and even countries.
It goes without saying that data protection is top of mind these days for anyone running a business. Dialpad ensures that whether at rest or in transit, your call data is encrypted and secure.
No need to bother with note-taking, thanks to Voice Intelligence call transcriptions that track who said what and serve up a post-call summary complete with: - Identified speakers - Call direction & timestamp - Audio playback (call recording) - Highlighted action items (ex: “I’ll email you after this call”)
Receive automatic call summaries after every call ends including the ability to download or share with others on your team.
Record every inbound or outbound call with the ability to playback, download, and share recordings or store them in a shared repository.
Track every conversation across your entire team or drill down into specifics with Dialpad’s analytics platform. Filter calls by speaker, keyword, date or time, and individual phone number.
Work across existing devices securely with apps for both cell phones and laptops that keep business and personal conversations separate.
Connect your call data including recordings and transcriptions to your existing systems. Sync your G Suite or Office 365 company directory and more, including shared emails and documents with contacts.