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Plans & Pricing

Business Phone System

Inbound Call Center

Sales Enabler

Dialpad STD


AUD/mo/user (billed annually)

$27.50 AUD if billed monthly

1 License Minimum

Unlimited calling in the AU, US & CAN

Call controls (Transfer, Hold, Mute)

Custom Voicemail Greeting

Voicemail Transcription

Productivity suite integrations (G Suite & Office 365)

Dialpad Pro


AUD/mo/user (billed annually)

$44 AUD if billed monthly

3 License Minimum

All Standard plan features plus:

Local number support in 50+ countries

Salesforce Integration

24/7 Phone Support

Custom Off Hours Routing

The desk phone has no place in the modern workplace.

— Andrew Jessett, General Manager, Internal IT. Xero

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Frequently Asked Questions

  • Can I use a desk phone with Untangled?

    Absolutely. While many customers find that they can reduce their need for physical desk phones with our soft phone and mobile apps, Dialpad does support a wide variety of SIP-based phones. Interested in purchasing directly from Untangled? Reach out to our sales team to learn more about hardware, functionality, and pricing.

  • Can I use Untangled internationally?

    You can place your calls with Untangled all over the world. Our international rates are some of the lowest in the industry. Please contact our Sales Team if your company has international teams that need a phone service.

  • How much does a toll-free number cost?

    If you're looking for toll-free numbers for lines like Sales and Support, you can add as many as you want. Toll-free numbers start at $A20/month, plus A$.12/minute. 1

  • Do you support faxing?

    We do! You'll be able purchase a fax number to use across all Dialpad Talk, Sell, or Support plan types. Each month you'll get a balance of 100 pages (inbound and outbound) before you incur any additional fees (A$0.15/page after the limit is reached). At the beginning of each month, your page balance is recharged back to 100 2

  • How do I pay?

    We accept all major credit cards. You will be charged on a month-to-month basis. If you'd like to be invoiced instead, contact the Untangled Sales Team.

  • Am I signing up under a contract?

    You have a choice in pricing options with Untangled. Depending on your business needs, you can dictate the terms and choose between our month-to-month or annual contract plan. We believe you’ll love Untangled so much that you’ll be interested in saving even more money with the annual plan. With the month-to-month option, you have the flexibility to cancel at any time.