SUPPORT using the worlds most advanced System
Specifically designed for inbound contact centers, learn from your customer calls and deliver first class service with Dialpad’s AI-powered platform that's simple to setup and use.
Supervisors can find out the very minute a call turns bad - and have enough time to do something about it - with real-time customer sentiment that displays when attention is needed. You can also help your team out on the spot by automatically populating the right answer to your toughest FAQs with real-time keyword detection powered by Voice Intelligence.
Dialpad offers real-time dashboards and service level alerts for every inbound call center, plus exportable analytics on call volumes meaning you will never have to scramble to find that pesky report again.
If you'd like to learn more ping us and we'll do our best to help.