August 3, 2020

“We had been using a solution from one of the major Australian telcos which worked – but it honestly never felt that it was cutting edge or that it was helping the business progress. The way Untangled have helped us link the conversations our customer service team were having, to the other tools the rest of the business use, has been truly amazing.We never used reports in that part of the business but now it forms a major part of how we coach and develop our whole team.”

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